The CIPR cannot accept provisional bookings. All bookings must be made using the official CIPR booking form (either through the CIPR website or from CIPR brochures).
All bookings will be confirmed in writing by the CIPR within 72 hours. Please check this confirmation carefully. All errors/amendments must be notified in writing within 48 hours of receipt. If you do not receive your order confirmation within 72 hours please contact the CIPR on 020 7766 3333 or email info@cipr.co.uk
Programme/attendance/joining instructions will be provided five days before the event, provided fees have been paid.
The CIPR reserves the right to alter the programme/trainers/speakers without prior notification.
If deemed absolutely necessary, the CIPR reserves the right to cancel a workshop/event up to seven days before the date of the course/event and will refund 100% of the booking fee where this has been paid in full.
The CIPR will not be held responsible for travel, accommodation, or other contingent expenses for delegates who fail to attend sessions for any reason.
Unless agreed otherwise with the CIPR, all bookings must be paid at least 7 days prior to the event/training/qualification taking place. Preferred method of payment is by credit card at the time of booking. If an invoice is requested you will be asked to provide a purchase order number and accounts payable contact details.
Cheques should be made payable to the CIPR and the invoice number should be quoted on the remittance advise or the back of the cheque. The CIPR regrets it is unable to accept BACS payments.
All invoiced fees are due within 30 days of invoice date. Where an invoice is issued less than 30 days prior to the event/workshop/qualification course, payment should be made in full 5 days before the first session takes place. All disputed items must be notified in writing within 14 days of invoice
We understand and will exercise our statutory right to claim interest and compensation charges under the Late Payment of Commercial Debts [Interest] Act 1998 as amended and supplemented by the Late Payment of Commercial Debts Regulations 2002 if payment is not received in accordance with our agreed terms of payment.
All cancellation and transfer requests must be made in writing to the CIPR. Cancellation by telephone will not be accepted. Only one transfer is permitted per booking. Transfers can be made from one delegate to another or from one workshop to another.
A cancellation of a booking, which has already been transferred, will not be refunded.
The CIPR cannot offer refunds to delegates who fail to attend sessions for
reasons outside the control of the CIPR
Administration charges on transfer and cancellations are as follows: -
More than 14 days prior to the dinner – 20% administration fee applies
14 days or fewer before the dinner - 100% administration fee applies (delegates are entitled to send a substitute)
Places are non-transferable. The Application Fee is non refundable
