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Programme

Date: 6 October 2011.
Timings: 9am - 4.30pm.
Venue: Novotel, St Pancras, London NW1.

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07:45 Registration and networking for optional breakfast session

08:15 Early adopters: Breakfast discussion with evangelists of social media in enterprise

Rachel Miller, Senior Internal Communication Manager
Mike Graham, Yammer UK

Mike Klein, Author of 'From Lincoln to LinkedIn'

Note: Optional breakfast discussion - please indicate you wish to attend this pre-conference session when booking.

What is the role of social media in the workplace? Hear what our leading panellists think and share your views in this interactive breakfast session.

The panel will reveal how social media tools and techniques can be used practically and efficiently to engage your workforce and will answer all of your questions around social media for internal communications.

09:00 Registration and networking

09:30 Chair's welcome

Sean Trainor MCIPR, Founder and Managing Director, über engagement

SeanTrainor

09:40 From Bulletins to Blogs, the Progress of Internal Communications

This panel discussion will explore the evolution of Internal Communications over the last two decades and provide personal reflections as these industry experts share their predictions for the future.

John Smythe FCIPR, Engage for Change

John Smythe

James Harkness FCIPR, Partner, Harkness Kennett

James Harkness

Marc Wright, Publisher, simply-communicate

Marc Wright

10:10 Question time

Ask our panel your Internal Communications questions in this open forum question and answer session. Delegates will receive a mock-up of a tabloid newspaper with stories from each case study in advance of the conference.

Yvonne O'Hara MCIPR, Head of Internal Communications, Department for Work and Pensions

YvonneOH

Colonel Patrick Crowley, Colonel Media & Communication (Army), Ministry of Defence

Colonel Patrick Crowley

Tom Crawford, Head of Internal Communications and Engagement, O2 UK

Tom Crawford

Wayne Clark, Managing Partner, Best Companies Partnership

Wayne Clark

11:00 Refreshment break

11:30 The Role of Internal Communications in Employee Engagement

In this session we will be discussing the results of the groundbreaking research undertaken by the CIPR Inside Group into the role of Internal Communications in employee engagement.

Kevin Ruck FCIPR, Co-Founder, PR Academy

Kevin Ruck

12:00 Employee Engagement on a Limited Budget

Discuss best practice for setting up an Internal Communications function on a limited budget with this Excellence Awards winning case study. Learn about a successful employee engagement programme that increased staff morale at Torbay Council within an extremely limited budget and using 'Lean' principles.

Claire Barrow, Head of Communications, Torbay District Council

Claire Barrow

Nicola Moorhouse, Communications Officer for Residents and Visitor Services, Torbay District Council

Nicola Moorhouse

12:30 Lunch

13:30 Short play – What are we doing?

You are the new Communications Director of a global pest control company and have the opportunity to watch an operations team at work. This session shows how Internal Communications can play out where it counts - at the team level. Group discussions afterwards allow you to decide what needs to happen next.

Script by Lindsay Uitenbogaard, Communications Manager, Shell Global Account, T-Systems Nederland

Lindsay Uittenbogaard

Presented by Big Wheel Theatre Company

14:30 Refreshment break

15:00 Shaping the Future - Completing the 'London Principles'

This unique session will give delegates the opportunity to help shape the future of Internal Communications by creating a set of guiding principles for Internal Communicators, that can then go out for industry consultation.

Rohit Talwar, Global Futurist

Rohit Talwar

16:30 Conference close