As much as possible, the session will be tailored to the needs of the delegates attending, and will create a forum for sharing experience and knowledge. Practical work on both real and imaginary scenarios will reinforce learning.
CIPR-approved trainer: Magnus Carter.
Who is this course for?
This workshop is suitable for senior managers with decision-making or operational involvement in crisis planning, crisis management teams or business continuity. It is also suitable for senior communications professionals with experience or involvement in crisis or issues management.
Topics
- Issue or crisis: is there a choice?
- Identifying issues that might bite
- Crisis incubation: diagnostic indicators
- What type of crisis?
- Crisis planning checklist
- Avoiding the crisis culture
- Scenario work and case studies.
Benefits to you and your organisation
Delegates will understand how to identify and deal with issues before they become crises, and will recognise and be able to tackle organisational cultures that incubate crises. They will have a template for improved crisis planning and reaction times, and will learn from the experience of others on the course.
Learning approach
A good mix of theory, practical exercises, group discussions and hand-outs.
Workshop fee
CIPR members: £260 + VAT; non-members: £400 + VAT.
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