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Workshop: Internal communication

Level: Advanced

This course examines the role of internal communication as a strategic function. It firmly places employee communication at the heart of the organisation, and explores ways to engage and involve employees in business goals. The crucial role that managers play in internal communication is considered, as well as the barriers to effective communication. Theoretical models are used to illustrate why and how employee communication is adopted.

Topics

  • The role of internal communication
  • How internal communication sits between HR and PR
  • Change management
  • How to engage with staff emotionally
  • The role and accountability of managers in strategic internal communication programmes.

Learning Outcomes

Delegates will receive guidance on how to involve managers in internal communication programmes and setting effective internal communications strategies. Insight into the importance of emotional engagement with staff will be gained, and new ways of communicating with staff will be learnt. Delegates will look at the key factors relating to change management.

Multiple bookings

If you would like to make a booking for more than one training course or event, please phone us on 020 7631 6938.

Alternative Date(s)

8th December 2010 - London

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