Day one of this workshop will introduce delegates to the role and scope of PR in a variety of organisations. The course starts with an examination of what public relations is and how it differs from marketing and advertising. Delegates then go on to look at audiences and the media. They will match these up to specific types of PR activity, covering both internal and external communication, and will contrast in-house and consultancy roles and tasks. The final session of the day gives delegates a chance to put into practice all the techniques discussed, using a case study to illustrate PR programme planning.

