Event reviews and presentations
This section contains information about previous events held by the ICA. Read on for reviews and copies of presentations …
Research & Evaluation for Internal Communicators- getting beyond the theory
Tuesday 12 December 2006
Venue: CIPR Public Relations Centre, St James’s Square, London SW1Y 4JR
Do you know whether your communication programmes actually impact the performance of your organisation? Are you measuring inputs, outputs or outcomes? Could you defend your channels in the face of a cost cutting initiative? Do you track the progress of your campaigns against measurable objectives? Do you understand the opinions, attitudes and values of your employees?
November 30
Excellence Presentations
Venue: NOP, Ludgate House, 245 Blackfriars Road (just over
Blackfriars Bridge
Time: 12 Noon
Do you want to hear how to bring alive dull, but business critical
messages, build a highly effective communication infrastructure from a
standing start or design and deliver a change programme that is
independently assessed as being ‘best practice’? If so, please join the
ICA Committee on 30 November at NOP, Ludgate House, 245 Blackfriars Road
(just over Blackfriars Bridge) from 12 noon to hear from the internal
communication finalists in this year's CIPR Excellence Awards.
Speakers include senior communicators from:
- British Gas - Communicating the Energy Price Increases to our People & Everyday Heroes (pdf)
- Cumbria County Council - Frontline Focus (pdf)
- Department of Trade & Industry - DTI Efficiency Programme: Managing Change
Costs for attending this event are £35.00 for members and £55.00 for non members, to book please e-mail amanda.foister@icauk.org quoting your CIPR membership number.
November 2nd
Technology Expo & Debate
Venue: The Law Society, Chancery Lane, London WC2
Time: from 2pm
DO YOU KNOW YOUR WIKIS FROM YOUR BLOGS?
We came, we saw, we speed-dated and debated. And we changed our minds.
But to begin at the beginning.
The CIPR’s Internal Communication Alliance hosted a seminar on how
technology today can help internal communication. To open the
proceedings Victoria Mellor, Melcrum’s chief executive who is also
director of the Strategic Communication Research Forum, highlighted some
key trends in internal communication and gave an overview of how new
technologies are shaping it.
We mostly knew what a blog was (an online diary). But RSS? That’s the
technology that puts the user in control of receiving syndicated data.
WIKIS? They are online clusters of information that can be accessed and
updated. And Podcasting? Simply online broadcasts that can be
downloaded.
It seems that some employees trust blogs more than messages from the CEO
and organisations would do well to have some guidelines or policy about
them. All these technologies, as Victoria Mellor said, are helping
transform the old command and control way of communicating to one where
engagement, influence and building a community are the criteria.
“New communication tools don’t make the old ideas obsolete,” she said,
“but they do force us to adapt.”
Then we moved on to speed-dating with some of the new tools.
Intranet tv was represented by BroadView and twoOfour. They create
multi-media broadcasts and tv quality briefings.
Ensuring you get the message Skinkers Desktop Alerts act as a high
priority communication channel straight to the desktop. They work
outside existing channels and over other applications like email and the
intranet, crucial in a crisis.
For those who don’t have access to an intranet InTouch has the solution:
phone in for a pre-recorded message and record your feedback on what
you’ve heard. Another feedback tool for meetings came from Crystal
Interactive, who can make it work over the internet.
One of the clever things about the seven step Synopsis on-line planning
tool is the interactive co-ordination calendar. It collates online plans
so the communicator can prioritise them and prevent clashes and
information overload.
Then we had fun at the debate with the Group Dynamics voting tool. The
proposition was technology is better than people at delivering internal
communication because it is more reliable, faster, more effective and
better value for money. At the start most of us used our Group Dynamics
electronic keypad to vote against the motion. Then Stuart Maister from
BroadView, Hamish Haynes from ICB Consulting, Alistair Dijksman from the
Office for National Statistics and Mathew Yeomans from Custom
Communication argued eloquently for their respective positions. They
were difficult to tell apart because all acknowledged the usefulness of
technology. And people.
“Employees want to have their say,” said Mathew Yeomans, “and technology
can make that happen.”
Then we voted again on the motion. Result? Victory for technology!
12-14 October 2005
The 4th Annual Strategic Communication
Management Summit UK 2005
Venue: London, UK
**Special 15% discount for all members of the ICA – Simply quote: ICA**
More information is available from the Melcrum website.
20 September 2005
Changing Times: An interactive conference on
how to manage change internally.
Venue: National Motorcycle Museum, Birmingham
Speakers from: Jaguar, Office of National Statistics, Working
Communication Strategies, Harkness Kennett and Regester Larkin. Chaired
by Danny Rogers, Editor of PR Week
More information on this event including
downloadable presentations is available.
Thursday 7 July
Internal Communication Alliance AGM / ICA Summer networking
event
Venue: CIPR HQ, The Old Trading House, 15 Northburgh Street,
London EC1V OPR, Nearest tube : Barbican
Time: 5.30pm
Cost: £85 for members and £98 for non members.
We are combining our intimate summer networking event “ How Bears Sell
More Widgets!”, on 11 July with the Internal Communication Alliance
AGM.
To remind you, as well as the AGM and our networking buffet, Michael
Bland will be running the session How Bears Sell More Widgets! Michael’s
session will introduce you to a refreshingly different way of looking at
how we communicate - and how to influence the attitudes, decisions and
behaviour of your target audiences who influence the success or failure
of your ability to effectively communicate your messages. It will help
you to get people to do what you want.
This session promises to be an inspiring, thought provoking,
revolutionary and invaluable talk, which will help you break down
people’s resistance-barriers to your messages.
Michael’s session will be followed by a chance to chat and influence the
thinking of the group over drinks and a buffet. We welcome and value
input from all internal communication professionals, as this input
greatly assists our plans to develop the internal communication
profession, so please assist the growth of our profession and this group
by attending on the 11th.
5.00pm – arrive for light refreshments
5.30pm – How Bears Sell More Widgets
6.45pm – Questions
7.00pm – AGM, committee membership, finance report, membership and AOB
7.30pm – buffet & drinks
Costs to attend are £60 for non-members, £40 for members.
If you are able to attend and share your views and experiences with the
committee the please email me at –
amanda.foister@icauk.org .
If you are unable to attend, we still welcome your input into our future
planning, not least on events topics. So perhaps, you would take 5
minutes to rate the following subjects – 1 being of least interest 5
being of most interest and email, it together with your ideas, to the
committee care of
amanda.foister@icauk.org .
Event Topics
improving managers' communication
technology - new opportunities and channels
rise above the noise - getting messages across effectively
engagement – nice word but what does it mean in practice’?
Michael Bland is a top international speaker. Author of 13 communication
text books, including the first book on Employee Communications, which
was first published in 1989. Communication guru. Healer. Kickboxer.
Michael was an Army survival instructor before reaching the top of the
public relations world as a consultant, trainer and former corporate
communications head of the Institute of Directors and Ford Motor Company
Limited (including responsibility for employee communications). He
combines his skills as a world class consultant and trainer with a
wealth of experience in human energy, natural healing and meditation
techniques to show people how to communicate brilliantly – and how to
have more energy, reduce stress and get more fun and fulfilment from
life, work and relationships.
18 July
"It ain't what you do, it's the way that you do it - How to
structure Internal Communication"
Venue: Ernst & Young’s offices in Birmingham
Cost: £38 for members and £58 for non-members.
Time: from 11:30am
The CIPR's Internal Communication Alliance, in association with
Melcrum Publishing, would like to invite you to attend a lunch
briefing, on 18 July from 11.30am, at which we'll be focusing on How
to Structure Internal Communication, a recent research study from
Melcrum Publishing, which lifts the lid on how Internal
Communication functions are being structured and resourced at
leading organisations worldwide.
The report’s author and Head of Research at Melcrum, Kieron Shaw,
will present headline findings from the study at this exclusive ICA
event. Including case studies from such organisations as Royal Bank
of Canada, General Motors, Westpac Bank and Hewlett Packard, Kieron
will explain how the arrangement and positioning of internal
communication has a tremendous impact on the effectiveness of
organisational communication.
Kieron will share findings from a global survey of over 600
organisations as well as tips and ideas from interviews with senior
internal communicators worldwide. Do shared service models work in
reality? Why are fee-for-services the most effective way of
structuring for financial results? What does the Account Manager
model look like? Should Internal Communication partner with HR?
Discover the answers to these questions and industry insights at
this one-off research presentation exclusively for members of the
ICA.
Copies of Kieron’s research are available from Melcrum, and as an
ICA member you can save 15% off the full price and pay just £395,
$660, €595. Further information is available from Amanda Foister or
Melcrum.
The event will kick off at 11.30a.m.and will be followed by lunch,
finishing around 2.30pm. It will take place at the offices of Ernst
& Young in Birmingham, No.1 Colmore Square, Birmingham, B4 6HQ,
which is only a few minutes from Snow Hill Station and New Street
Station. Pay-and-display car-parking is available near to the
office). Full directions are available upon request.
The cost of the event will be £38.00 for members and £58.00 for
non-members.
To book a place, email
amanda.foister@icauk.org
Monday 20 June 2005
CIPR Internal Communications Conference
Inside Information:
Managing Internal
Communications effectively
Venue: Copthorne Tara Hotel,
Kensington, London W8
Cost:
CIPR members: £395+VAT, Non-members: £495+VAT
What your staff think about their workplace can have a major influence
on your business. Modern thinking is that internal communication is not
just another department, relegated to the sidelines to write newsletters
and update the intranet. It is the power behind the cause, creating the
culture, building the skills base, and providing the tools for everyone
to do their bit in promoting the organisation.
This conference will examine:
- Motivating staff as ambassadors
- Measuring the value of internal communication
- Connecting staff across a complex organisation
- Communicating internally in a crisis
- Creativity in internal communication
- Progress on the EU Directive
There are full details and booking details available from the internal comms website.
March 17 2005
Engaging your people to drive change, strategy
and everyday business
John Smythe - former founder of Smythe Dorward Lambert - presented some
of the findings from research he conducted during his recent tenure as
'Organisational Fellow' with McKinsey and Company.
The research examines the ways in which organisations are engaging their
employees, and was based on interviews with people at all levels in 59
organisations in the UK, Europe, the US and beyond. He discovered that
more inclusive approaches are being widely experimented with - going far
beyond one-off interventions - and this will have profound implications
for communicators. But how?...
Download the slides from the presentation in
pdf format here
April 21 2005
"It ain't what you do, it's the way that you do
it - How to structure Internal Communication" - Kieron Shaw - Head of
Research, Melcrum Publishing
How to Structure Internal Communication, a recent research study from
Melcrum Publishing, lifts the lid on how Internal Communication
functions are being structured and resourced at leading organisations
worldwide.
The report's author and Head of Research at Melcrum, Kieron Shaw,
presented headline findings from the study, including case studies from
such organisations as Royal Bank of Canada, General Motors, Westpac Bank
and Hewlett Packard, Kieron explained how the arrangement and
positioning of internal communication has a tremendous impact on the
effectiveness of organisational communication.
Kieron shared findings from a global survey of over 600 organisations as
well as tips and ideas from interviews with senior internal
communicators worldwide. Do shared service models work in reality? Why
are fee-for-services the most effective way of structuring for financial
results? What does the Account Manager model look like? Should Internal
Communication partner with HR?
Download the slides from the presentation in
pdf format
here
Thursday
10 February
2005
Annual debate and networking
We've
elected to hold our annual debate and networking drinks
at the beginning of February, 2005. By then, all new year's resolutions
should be safely broken and we can relax into an evening of heated
discussion, devil's advocacy, wine and canapés
Read the annual debate details
Wednesday 23
February
Networking lunch for senior communicators
Venue: Rules Restaurant, London
Time: tbc
Contact amanda.foister@icauk.org
24
November
Your Taking control of your career - Continuous Professional Development for internal communicators
Venue: The Law Society in Chancery Lane, London, WC2A 1PL on Wednesday 24 November.
The ICA is organising an event to help internal communications professionals think through their personal development for the coming year. We've assembled a panel of experts to help you think about your needs and your options and there will be a chance to network with colleagues with similar issues to your own.
Articles from Event :
Continuous Professional Development
Read all the details with the agenda
6
December
Christmas debate
Venue: Mermaid Theatre, Blackfriars
Time: from 6pm
Bookings to richard.hogg@icauk.org
22 October
Internal Communication in Europe – A legal no
man’s land?
The Swiss national internal communications association, Svik, is running this event on behalf of FEIEA, the European federation of business communicator associations
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For more information see: Internal Communication in Europe (pdf) |
20
October
Information & Consultation Directive
At the CIPR's recent ‘Inside Out’ conference many delegates asked for more information and practical steps to help them prepare for the Information and Consultation Directive. This workshop will do just that.
A panel of expert
speakers provide hands on support to delegates as they consider
what they and their organisations need to do to ensure they are ready
for the introduction of the legislation in April 2005.
Notes from the event
Presentation -
Professor
Keith Sisson (pdf)
Slides
- Fiona Webster (ppt)
Slides -
Iain’s Adlington
(ppt)
8 October
Effective Line Manager Communication - Making
Managers Better Communicators
Venue: Ernst & Young in Birmingham, 10.30am
Details and
Booking form
(pdf)
28 July 2004
Self knowledge: the key to improved communication and organisational
effectiveness
In this event we explored
the relationship between personality type and the impact of different
communication styles, and the impact of EQ on intra-personal,
inter-personal and organisational performance.
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Find out how your personality type affects your desired style of communication: a presentation in two parts by John Fielder |
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Five steps to EQ and navigating the psychological journey of
change(pdf)
Brendan McCann, Mercer Human Resource Consulting |
April 2004
The
communicator's guide to the European Information & Consultation
Directive
February 2004
Research Seminar with MORI, NOP and Marconi
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Research seminar: event review |
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MORI presentation
(ppt) The ways in which research can guide and direct effective communication |
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NOP presentation
(ppt) Applying customer relationship management principles to employees |
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Marconi presentation
(ppt) How the business has used research to inform and develop internal communication |
12 November 2003
Managing Merger Communications
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Mergers and Acquisitions (ppt) |
June 2003
What do we want
from our leaders
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Leadership training in the BBC (ppt) |
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Leadership, Communication and the Bottom Line (ppt) |
Event reviews
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31 July 2003 Professionalism and Internal Communication |
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7 April 2003 How to walk the talk and kill the right cows |
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19 March 2003 New year, new career |
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11 March 2003 Special moments with the CEO |
