This one-day course balances both the theory and practice
involved in managing issues and crisis situations. It enables you to
understand appropriate actions before, during and after a major
incident. The session will provide the skills and confidence to become
powerful advocates for your organisation when faced with a major
incident that threatens your public reputation.
This comprehensive course is the natural extension of the Handling
Media Interviews course and provides practical guidance on handling the
media and broader aspects of communication in times of crisis. The
course also provides strategies around communications planning and how
to make your voice heard when shaping incident response to an incident.
Who should attend?
Anyone who is involved with crisis or incident communication,
on behalf of their organisation, on behalf of clients or in briefing
spokespeople to make responses. If you're responsible for managing the
public reputation of an organisation or expected to deal with
communications at the time of a major incident, you'll benefit from this
What to expect
Participation in the course will provide you with the wherewithal to:
Creating an account takes 2 minutes and you will not be added to any mailing lists without additional consent