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Internal communication in a time of crisis

Internal communication in a time of crisis

Introduction, beginners, data, analysis, management, leadership
Course aim
This one-day workshop will focus on the importance of internal communication in times of crisis.
We’ll explore how to inform and engage your internal community in a variety of different crisis situations; and we’ll build the strategic and tactical understanding necessary to help you best support your people through a crisis and advocate for the organisation in a meaningful way. 

Who should attend?
The workshop is designed for anyone who has an internal communications responsibility or who is tasked with communicating with their internal stakeholders in times of crisis.

What to expect
• Practical tips and tools
• Real world case study analysis
• Personal reflection
• Group discussion
• Practical exercises

Course objectives
Over the course of the workshop, we will learn about:
• The different types of crisis your organisation might face, and the different approaches needed to deal with them;
• The vital role of internal communication in the crisis communication mix;
• Strategic activity – such as gathering insight, working with leadership, setting objectives, and agreeing an overall approach;
• Tactical activity – such as preparing content and crafting messages, choosing spokespeople and selecting channels, listening to employees and addressing questions and concerns
• Maintaining engagement and morale
• Measuring and evaluating your success
 
When
30/01/2024 09:30 - 15:30
GMT Standard Time
Where
Online
DateLocationRegister
13/06/2024OnlineRegister13/06/2024 15:30:00
Online 		ICT130624Internal communication
04/09/2024OnlineRegister04/09/2024 15:30:00
Online 		ICT040924Internal communication
08/11/2024LondonRegister08/11/2024 15:30:00etc.venues Marble Arch
86 Edgware Road
London W2 2EA		ICT081124Internal communication
Level
Intermediate
CPD
10.00
Category
Internal communication
Trainers
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Internal communication in a time of crisis

Introduction, beginners, data, analysis, management, leadership
Course aim
This one-day workshop will focus on the importance of internal communication in times of crisis.
We’ll explore how to inform and engage your internal community in a variety of different crisis situations; and we’ll build the strategic and tactical understanding necessary to help you best support your people through a crisis and advocate for the organisation in a meaningful way. 

Who should attend?
The workshop is designed for anyone who has an internal communications responsibility or who is tasked with communicating with their internal stakeholders in times of crisis.

What to expect
• Practical tips and tools
• Real world case study analysis
• Personal reflection
• Group discussion
• Practical exercises

Course objectives
Over the course of the workshop, we will learn about:
• The different types of crisis your organisation might face, and the different approaches needed to deal with them;
• The vital role of internal communication in the crisis communication mix;
• Strategic activity – such as gathering insight, working with leadership, setting objectives, and agreeing an overall approach;
• Tactical activity – such as preparing content and crafting messages, choosing spokespeople and selecting channels, listening to employees and addressing questions and concerns
• Maintaining engagement and morale
• Measuring and evaluating your success
 
When
30/01/2024 09:30 - 15:30
GMT Standard Time
Where
Online
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