Course Aim
Discover how to implement KPIs and objectives that fit strategically and tactically. Managers learn how to define and use measurable objectives to achieve strong, directional performance.

Who should attend?
Middle and Senior Managers who are looking to implement strategic and tactical processes that encourage peak performance.

What to expect

  • To understand how objectives and performance measures can be implemented by Managers to ensure that people, departments and organisations remain aligned
  • Discussion about the impact of the things on which we choose to focus, and how measurement tools and their implementation have an effect on output
  • Open discussions and insights into other organisational situations
  • Reflect and analyse how your organisation’s objectives impact results

Course objectives
Participation in the course will provide you with knowledge of:

  • Using Balanced Scorecards to design and align objectives and KPIs
  • How to align a business plan around an organisation’s strategic theme
  • Creating manageable departmental or organisational measurement strategies
  • Exploring the differences between effectiveness and efficiency and how they affect profit
  • Using a Business Healthcheck to assess organisational effectiveness
  • How what you measure affects people, teams and results
  • How to prioritise and delegate effectively

This course is one of three courses open to CIPR members as part of the ILM Level 5 Award in Leadership & Management.

More information on dates, locations and prices.