Effective people management

Who should attend?
Suitable for those newly promoted to a management position. Those already in a management role will learn new approaches in getting the most out of their people.

What to expect?

• practical exercises and some theory
• role play
• group discussion

Course objectives
Participation on this course will help you to:

• set development goals and monitor progress
• motivate and inspire your teams
• deliver praise that is heard and appreciated
• adapt your management style to different communication preferences
• step up and operate at the correct level
• delegate effectively
• manage people according to their competence levels
• manage underperformance
• find the right language for sensitive conversations